Terms and conditions

Effective Date: October 26, 2025

Welcome to Horn Frank (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website www.hornfrank.com and our related services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.

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1. Company Overview

Horn Frank is a frankincense exporting company based in Bosaso, Puntland, Somalia. Established in 2020 by Asad Mohamud and Mohamed Said Yusuf, we specialize in the ethical sourcing, processing, and export of high-quality Somali frankincense (Maydi and Beyo).

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2. Use of Our Website

By using this website, you agree to:

• Use it only for lawful purposes.
• Not interfere with or disrupt website security or services.
• Not copy, distribute, or exploit any content without written permission.

We reserve the right to suspend or restrict access to users who violate these Terms.

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3. Intellectual Property

All content on this website—including text, images, logos, graphics, videos, and product descriptions—is the property of Horn Frank or its licensors.
You may not reproduce, modify, or distribute any part of the website without prior written consent.

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4. Product Information and Availability

We strive to provide accurate product descriptions and information. However, natural variations may occur in frankincense resin color, texture, or aroma.
All offers, quantities, and pricing are subject to change without prior notice.

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5. International Orders and Shipping

Horn Frank exports worldwide in compliance with Somali and international trade regulations.
Shipping times, costs, and customs duties may vary depending on the destination country. Customers are responsible for complying with their local import laws and paying any applicable taxes or fees.

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6. Payments

All payments for goods or services must be made through approved payment channels or direct business contracts.
We reserve the right to refuse or cancel any order in cases of suspected fraud or payment irregularities.

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7. Limitation of Liability

To the fullest extent permitted by law, Horn Frank shall not be held liable for:

• Any indirect, incidental, or consequential damages arising from the use of our website or services.
• Delays, losses, or damages caused by third-party logistics or customs.
• Inaccuracies in product descriptions due to natural product variability.

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8. Indemnification

You agree to indemnify and hold Horn Frank, its founders, employees, and affiliates harmless from any claims, losses, or damages resulting from your use of our website or violation of these Terms.

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9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and protect your information.

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10. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the content, products, or services on those external sites. Visiting such sites is at your own risk.

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11. Termination of Use

We may terminate or restrict your access to the website at any time without notice if we believe you have violated these Terms or engaged in any harmful activity.

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12. Governing Law

These Terms are governed by and interpreted according to the laws of Puntland State, Somalia, without regard to conflict-of-law principles.
Any disputes shall be resolved through negotiation or, if necessary, by the competent courts in Bosaso, Somalia.

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13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will take effect immediately upon posting on our website. Continued use of our website after changes are posted constitutes your acceptance of those changes.

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14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Horn Frank
Bosaso, Puntland, Somalia
Email: info@hornfrank.com
Website: www.hornfrank.com