privacy policy
Effective Date: October 26, 2025
Horn Frank (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.hornfrank.com or engage with our services.
1. About Horn Frank
Horn Frank is a Somali-based company established in 2020 and headquartered in Bosaso, Somalia. We specialize in the sustainable harvesting, processing, and export of premium Somali frankincense (Maydi and Beyo). Our founders, Asad Mohamud and Mohamed Said Yusuf, are committed to ethical trade, environmental sustainability, and empowering local harvesters.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, phone number, or company details when you contact us or fill out a form on our website.
- Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and visit duration.
- Cookies: We use cookies to improve your browsing experience and analyze site traffic. You can manage or disable cookies through your browser settings.
3. How We Use Your Information
We use your information to:
- Provide and improve our services and communication.
- Respond to your inquiries and customer support requests.
- Send you relevant updates, offers, or company news (only if you consent).
- Analyze website performance and improve user experience.
- Comply with legal obligations and protect our rights.
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), our legal basis for processing your personal information includes:
- Consent: When you voluntarily provide information or subscribe to our updates.
- Contractual Necessity: To fulfill an agreement or provide services you requested.
- Legitimate Interests: For business development, marketing, or website improvement.
- Legal Obligations: To comply with Somali or international law requirements.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers: Trusted partners who assist us in operating our business (e.g., web hosting, analytics).
- Legal Authorities: When required by law or to protect our legal rights and prevent fraud.
All third parties we work with are required to maintain strict confidentiality and data protection standards.
6. Data Security
We implement industry-standard security measures to protect your information against unauthorized access, alteration, or disclosure. However, no online system is completely secure. We encourage users to take precautions when sharing personal information online.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent at any time.
- Object to or restrict data processing.
- Request data portability.
You can exercise these rights by contacting us at info@hornfrank.com.
9. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
10. Children’s Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with a new effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Horn Frank
Bosaso, Puntland, Somalia
Email: info@hornfrank.com
Website: www.hornfrank.com
Copyright 2023 ©Horn Frank All Rights Reserved.
